A broad outage at Equinix affected our Media Relay clusters in Amsterdam, New York, San Francisco and Singapore from approximately 2021-10-07 17:00 UTC until 2021-10-07 17:55 UTC.
AVStack systems automatically routed traffic to the next-closest media relay clusters. AVStack hosts media relays in multiple locations worldwide and with multiple providers.
Some customers may have noticed a small increase in latency during the incident, but in most cases there should have been no visible impact.